Guidelines for Best Practice in Selection Interviewing

The interview has always played a significant part in employee selection. It is used by both human resources specialists and line managers, either as the sole method of selection or in conjunction with other types of assessment.

Despite its universality, some practitioners have concerns or questions about selection interviews. These relate to several aspects of the selection interview. For example, consistency of approach across different interviewers is an issue for some organisations. Others will be interested in the practical processes; how long should we spend on the interview; who should be involved? Yet other considerations are to do with interviewing skills; what sort of questions to ask or avoid, and how to develop rapport with the
candidate?

This guide addresses some of the issues to be considered when attempting to maximise the effectiveness of interviews in selecting the best candidate. It cannot, of course, replace adequate training for interviewers.

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